The People Bank has an immediate requirement for a Siebel Business Analyst for a permanent role here in Ottawa.
DUTIES AND RESPONSIBILITIES:
• Collects and Documents Customer and Business Requirements. Conducts the necessary workshops to aide in the collection of the requirements.
• Understand the users’ Business Requirements and turn them into use cases which can be translated into Siebel screens, views and workflow to provide a solution for the requirement
• Is responsible for the creation and completion of the Functional Specification
• Works with the Development and Test Teams to ensure that the requirements are documented in a manner such that, both functional requirements and test cases can be derived from them.
• Should assist in the testability and traceability of the documented requirements.
• Review all available project documentation to determine plan for requirements collection and management and help create estimates for project completion.
• Works with Software Project Manager and software project team to change and improve the documentation to fit standard requirements management processes.
• Analyzing and assessing how requirements will affect project scope, timelines and risk through a change management process
• Review all available project documentation to determine testability and help create estimates for project completion.
• Works with Software Project Manager and software project team to change and improve the documentation to fit standard testing processes.
EDUCATION, SKILLS AND KNOWLEDGE:
• Bachelor's degree supplemented by coursework in Industrial Engineering, MIS, Computer Science, and Mathematics or other related technical field is required. Equivalent work experience may be substituted.
• Candidate should have a minimum of 5 years of experience
• Experience with Document Management and Call Center application requirements gathering tools and methods with an emphasis on at least Siebel V7.5 or later
• BA Siebel Certification desirable
• Experience with CMMi Level III and RUP desired.
• Well practiced in facilitating business partners requirements meetings is essential.
• Knowledge of developing use cases is required
• Should have a solid understanding of Change Management policies and practices
• Professional experience in software requirements management and testing activities preferred.
• Experience of working with Public Sector clients is required.
• Proficient with the Microsoft Office Suite of tools and personal computer operating environments is required.
• Demonstrated ability to be an independent and reliable worker is required. Works well alone, as well as participating and sharing in a team environment.
• IT integration experience and software/system integration and knowledge of systems life cycle is required.
• Self –motivating, team-player, and exhibit people management skills & techniques, and able to work with minimal supervision
• Honest, ethical, sociable, diligent, energetic and proven achiever
• Demonstrated customer service, leadership, and team interaction skills are required.
• Demonstrated analytical problem solving skills are required.
• Demonstrated oral and written communication skills are required and ability to facilitate work groups.
• Must have or be eligible for an Enhanced Reliability Clearance.
If interested and qualified please submit your resume in all confidence to:
yguilbault@thepeoplebank.com
The People Bank, Placement Group, Allen Professional Search and Aimco are specialty divisions within Canada's leading staffing firm, Design Group Staffing Inc. We provide permanent, contract and temporary personnel for thousands of employment opportunities every year, and employ a customized recruitment approach that will treat you like an individual. Whether you’re looking for your dream job, or something flexible to suit your schedule, you can rely on an experienced recruitment specialist who is dedicated to helping you find the right fit.
The People Bank has been recognized for placing people first having been consistently selected as one of Canada’s 50 Best Managed Companies, earning Platinum Membership status. Our commitment to quality is reflected in our ISO 9001:2000 certification. Experience extraordinary Design Group service through 28 offices and more than 300 recruitment specialists across Canada.